Privacy Policy · Travel Phrase Pocket

CloudEx Inc. ("we", "us", or "our") operates the "Travel Phrase Pocket" app (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using the Service, you are deemed to have agreed to the practices described in this Policy.

1. Our Core Principle

Travel Phrase Pocket is an offline travel phrasebook. It shows ready-made travel phrases in large text in the other person's language and plays them aloud. All phrases, readings and the voices for the built-in phrases are stored inside the app, so browsing, searching, showing and playing phrases run entirely on your device and work without a connection. The app has no account or sign-up. We do not collect:

The phrases you add yourself ("My phrases"), your favorites, or your history of the phrases you showed or played
What you enter in your cards: the foods you cannot eat, your hotel's name, address and phone number, or your medical information (blood type, conditions, medicines, emergency contact and similar)
The languages you choose, your search words, or the exchange rate you enter
Your location, contacts, photos, or anything heard by the microphone (the app does not use the microphone, camera or location)

This information leaves your device only through actions you take yourself, such as exporting a backup file or copying and sharing a phrase (Section 3.2).

2. Reading Phrases Aloud

Built-in phrases: The built-in phrases and answer cards are played from recordings stored in the app. These recordings were created in advance with an AI voice service and are bundled with the app; nothing is sent anywhere when they play.
Your own text: Your own phrases, numbers and the details you type in your cards are read by your phone's text-to-speech engine (for example, Google's speech services). If the voice for a language is installed on your phone, it is read on the device. If the engine needs an internet connection for that voice, the engine may process the text online under its provider's privacy policy. We do not receive this text. You can check which languages can be read offline in Tools › Voices for offline use.

3. Information We Collect

3.1 Information Collected Automatically

Anonymous crash reports: Via Firebase Crashlytics. When the app crashes, we collect the stack trace, device model, OS version, and app version. This does not include personally identifiable information, your phrases, or your cards.
Purchase information: We use purchase tokens issued by Google Play to verify your one-time "Premium" purchase. We never receive any payment information such as credit card numbers.
List of our other apps: To show our other apps, the app downloads their names, descriptions, and icons from our content server (static files hosted on Cloudflare Pages). The request contains no personal data from the app. As with any request to a web server, the server receives your device's IP address as part of the connection. Tapping an app in the list opens its page on Google Play.
This privacy policy: When you open the privacy policy in the app, this page is loaded from our website. As with any web page, the server receives your device's IP address and browser information as part of the connection.

The app does not include any analytics service and does not use your device's advertising ID.

3.2 Information Stored Only on Your Device

Favorites, My phrases and history: The phrases you star, the phrases you add yourself, and the phrases you recently showed or played are stored in the app's storage on your device.
Cards: Your allergy & diet card, destination card and medical info card are stored only on your device and are shown on your screen only when you open them.
App settings: Your language and the other person's language, the speaker (male or female), display and reading settings, your currency and the exchange rate you entered, and similar settings are stored on your device.
Automatic backups: Once a day the app saves a copy of your favorites, My phrases and cards in its own storage on your device (up to 7 copies), so that you can restore them if something goes wrong.
Exported backup files: When you export a backup, the file is saved only to the place you choose. Please keep it safe, because it contains your phrases and cards, including any medical information you entered.
Copy and share: When you copy or share a phrase, it goes only to the clipboard or the app you choose.
Android backup: If backup is turned on in your device settings, Android may include your favorites, My phrases, cards and settings in the backup it saves to your own Google account, and may copy them to a new phone when you transfer your data. This is handled by Android; we have no access to it.
When you uninstall: Uninstalling the app or clearing its data deletes everything stored in the app's storage, including the automatic backups. Backup files you exported remain where you saved them.

3.3 Information We Explicitly Do Not Collect

Your phrases, favorites, history, cards, or medical information
Your name, email address, phone number, or contacts (the app has no account or sign-up)
Your location, photos, or anything heard by the microphone
A history of the websites you visit or the contents of your communications
The contents of your screen or of other apps

3.4 Permissions the App Requests and Their Purposes

Travel Phrase Pocket asks for no permissions that need your approval. It uses only the following:

Internet (INTERNET) and network state (ACCESS_NETWORK_STATE) — Used only for anonymous crash reports, Google Play purchase verification, in-app reviews and in-app updates, downloading the list of our other apps, and showing this privacy policy in the app. Browsing, showing and playing the built-in phrases do not require an internet connection.
Google Play Billing (com.android.vending.BILLING) — Lets you buy Premium through Google Play.

4. How We Use Information

The limited information we collect is used only for the following purposes:

Operating and maintaining the Service
Verifying your Premium purchase
Diagnosing and fixing crashes
Responding to support inquiries
Complying with applicable laws

5. Third-Party Services

Travel Phrase Pocket uses the following third-party services. Each service has its own privacy policy.

Firebase Crashlytics (Google LLC) — anonymous crash diagnostic data
Google Play Billing (Google LLC) — the one-time Premium purchase; payment is completed on Google Play, and we receive only a purchase token
Google Play In-App Review and In-App Updates (Google LLC) — let you rate the app and install updates without leaving it; handled by Google Play
Cloudflare Pages (Cloudflare, Inc.) — hosts the static list of our other apps
Your phone's text-to-speech engine (provided by your device or its maker, for example Google) — reads your own text aloud, as described in Section 2

The app does not include any advertising SDK and does not share your data with advertising networks.

6. Data Retention

Crash reports: retained for 90 days, then deleted.
Support emails: retained for 12 months after the last reply, then deleted (except where legally required).
Your favorites, My phrases, history, cards and settings on your device: kept until you delete them, uninstall the app, or clear the app's data. The app keeps up to 7 automatic backups and deletes the oldest first.

7. International Data Transfers

We are based in Japan. The infrastructure used for crash diagnostics and for hosting the list of our other apps may be located in various countries. When you use the Service, the minimal information described above may be processed outside your country of residence under standard contractual safeguards.

8. Your Rights

Depending on where you reside (e.g., the EEA, UK, California, Japan), you may have the right to request access to, correction of, or deletion of the limited information we hold. You can:

Delete your favorites, My phrases, history and cards in the app at any time, or uninstall the app or clear its data to erase everything stored on your device
Turn off Android backup for the app in your device settings
Contact us at the address below to make a request regarding the information we hold

9. Children's Privacy

Travel Phrase Pocket is not directed to children under the age of 13 (or the minimum age applicable in your region). If we inadvertently collect information from such a child, we will delete it promptly upon being contacted.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version is always published at this URL together with its effective date. We will also notify you within the app of significant changes as appropriate.

11. Contact

For questions about privacy, data requests, or to report concerns, please email us at .

CloudEx Inc. (Japan)

Effective Date: November 1, 2026